Terms & Conditions
Last updated: August 22, 2026
Nagpur Prime Property - Terms & Conditions
Last Updated: August 22, 2026
1. Introduction and Acceptance
These Terms & Conditions ("Terms") govern your access to and use of Nagpur Prime Property ("Company," "we," "us," or "our"), including our website located at https://nagpurprimeproperty.com and related applications (collectively, the "Platform").
The Platform enables registered Brokers, Agents, and Sellers to list properties and enables Buyers/Tenants to search for properties and connect with Brokers, Agents, and Sellers. The Platform operates on a subscription-based listing and lead-unlock model.
By accessing or using the Platform, creating an account, submitting an enquiry, unlocking a lead, listing a property, purchasing a subscription, or otherwise using any of our Services, you agree to be bound by these Terms & Conditions and our Privacy Policy, which is incorporated into these Terms by reference.
If you do not agree with these Terms, please do not use the Platform.
2. Eligibility
To use the Platform, you must:
Be at least 18 years of age and capable of entering into a legally binding contract under applicable law.
Provide accurate, current, and complete information during registration.
Not be barred from using the Platform under any applicable law.
The Platform is not intended for use by anyone under 18 years of age.
3. Account Registration & Authentication
Registration and login are verified using One-Time Passwords (OTPs) sent to your mobile phone number.
You are responsible for all activities that occur under your account. You must notify us immediately if you become aware of any unauthorized use of your account.
You agree to provide true, accurate, current, and verifiable identity and property information.
We reserve the right to suspend or terminate accounts found to contain false, misleading, fraudulent, or incomplete information.
Accounts are individual and non-transferable. You may not sell, transfer, rent, or provide access to your account to another person.
4. Role of the Company
Nagpur Prime Property operates solely as a marketplace and listing directory connecting Buyers/Tenants with Brokers, Agents, and Sellers.
The Company is not a party to, and does not guarantee, any sale, lease, rental, purchase, agreement, or other transaction entered into between users.
The Company does not own, inspect, hold title to, or guarantee the legal status, ownership, approvals, permissions, accuracy, or physical condition of any property listed on the Platform.
All negotiations, agreements, payments, and transactions are entered into directly between users at their own risk.
Users are strongly encouraged to conduct independent due diligence, including legal, title, ownership, RERA, physical, financial, and document verification, before finalizing any transaction.
No Deal Commissions
The Company does not charge transaction-based commissions or brokerage fees on real estate transactions concluded between users.
5. Subscription Plans, Lead Unlocks, and Payments
Subscription Packages
Brokers, Agents, and Sellers may be required to purchase a subscription plan to list properties or unlock buyer/tenant lead contact details.
Available plans and their respective features, listing limits, lead limits, and prices are displayed on the Platform and may be changed by the Company from time to time.
Lead Unlocks
Lead contact details may be unlocked according to the limits provided under the user's active subscription plan.
When a Buyer/Tenant submits an enquiry or unlocks a property lead, the Buyer's/Tenant's name and OTP-verified mobile number may be shared with the relevant Broker/Seller to facilitate communication regarding the relevant property enquiry or listing.
By submitting an enquiry or unlocking a lead, the Buyer/Tenant acknowledges that the relevant Broker/Seller may contact them regarding the property enquiry or listing.
Such communication may occur through telephone calls, SMS, WhatsApp, or other applicable communication channels.
Razorpay Payments
Subscription fees and other applicable payments are processed through Razorpay or other third-party payment providers made available by the Company.
The Company does not store full credit/debit card, bank account, or UPI credentials on its own servers.
Taxes
All applicable taxes, including GST where applicable, may be charged in addition to the listed subscription or service fees unless expressly stated otherwise.
No Refunds
Unless otherwise required under applicable law or expressly stated by the Company, payments made for subscription packages, featured listings, lead unlocks, or other paid Services are final and non-refundable.
6. Seller & Broker Obligations
By listing a property on the Platform, you represent and warrant that:
You are the lawful owner of the property or have valid authorization from the lawful owner to list the property.
All information provided about the property, including price, location, area, amenities, ownership status, availability, and media, is true, accurate, current, and up to date.
You will provide valid RERA registration details where legally required.
You will not publish false, misleading, duplicate, fraudulent, or unauthorized property listings.
You will honor the terms and limits of your purchased subscription plan.
You will not engage in spam, harassment, fraudulent conduct, or unauthorized solicitation.
You will use unlocked buyer/tenant lead information solely for legitimate communication relating to the relevant property enquiry, listing, or related service.
You will not sell, resell, disclose, transfer, distribute, or otherwise provide buyer/tenant lead information to third parties without appropriate authorization.
You will not use buyer/tenant contact information for unrelated marketing, spam, harassment, fraudulent activities, or unauthorized communication.
You will comply with applicable privacy and data-protection laws when collecting, accessing, storing, or using buyer/tenant information.
You will respect requests from users regarding unwanted communication where applicable.
Communication with a Buyer/Tenant whose lead has been received through the Platform may be made through telephone calls, SMS, WhatsApp, or other applicable communication channels, provided that such communication relates to the relevant property enquiry, listing, or related legitimate service.
We reserve the right to remove any listing without prior notice if we believe it violates these Terms, applicable law, or the interests of users or the Platform.
7. Buyer & Tenant Obligations
By using the Platform to search for properties, submit enquiries, or contact Brokers/Sellers, you agree that:
You will conduct your own independent verification before entering into any transaction or making payments to a Seller/Broker.
You will verify property ownership, title, approvals, RERA details, pricing, availability, and other relevant information independently.
You will not use the Platform for harassment, spamming, fraudulent conduct, or unlawful activities.
You are responsible for the accuracy of the contact details you provide during OTP verification.
You will not provide another person's mobile number or personal information without appropriate authorization.
By submitting an enquiry or unlocking a property lead, you acknowledge that your name and OTP-verified mobile number may be shared with the relevant Broker/Seller to facilitate communication regarding the property enquiry or listing.
You understand that the relevant Broker/Seller may contact you regarding your enquiry or property interest through telephone calls, SMS, WhatsApp, or other applicable communication channels.
You should not submit enquiries for properties in which you have no genuine interest or for purposes unrelated to property transactions.
8. Lead Data and Communication
The Platform facilitates communication between Buyers/Tenants and Brokers/Sellers.
When a Buyer/Tenant submits an enquiry or unlocks a lead, relevant information may be provided to the applicable Broker/Seller so that the Broker/Seller can respond to the enquiry.
The information may include the Buyer's/Tenant's name and OTP-verified mobile number.
The Broker/Seller is responsible for using such information appropriately and only for legitimate purposes connected with the relevant enquiry, property listing, or related service.
Users must not misuse, sell, resell, publish, distribute, scrape, or otherwise unlawfully process contact information obtained through the Platform.
The Company may also send customers transactional or service-related messages concerning their enquiries, account, property interests, lead activity, subscriptions, payments, or other Platform activities.
9. Prohibited Conduct
You agree not to:
Post false, duplicate, outdated, misleading, or fraudulent property listings.
Impersonate any person, Broker, Agent, Seller, Buyer, Tenant, or entity.
Upload content that is unlawful, defamatory, obscene, abusive, threatening, or infringing.
Attempt to gain unauthorized access to the Platform, servers, accounts, APIs, or other systems.
Use automated scrapers, bots, crawlers, or other tools to extract property details or user contact information without authorization.
Collect or misuse personal information belonging to other users.
Sell, resell, publish, distribute, or transfer unlocked lead information.
Use buyer/tenant contact details for spam, harassment, fraudulent activities, or unrelated marketing.
Send unsolicited or abusive communications to other users.
Circumvent subscription limits, lead-unlock restrictions, payment systems, or other Platform controls.
Upload malicious code, viruses, or other harmful software.
Use the Platform for any unlawful purpose.
We reserve the right to suspend or terminate accounts and/or take appropriate legal action in response to violations.
10. Intellectual Property
All content on the Platform, excluding user-submitted listing details, photographs, videos, and other user-generated content, including designs, logos, text, trademarks, graphics, software, and other materials, is owned by or licensed to the Company.
You may not copy, reproduce, modify, distribute, publish, sell, license, reverse engineer, or otherwise exploit any part of the Platform without prior written permission from the Company, except where permitted by applicable law.
By submitting property listings, photographs, videos, descriptions, or other content to the Platform, you represent that you have the necessary rights and permissions to submit such content.
11. User-Submitted Content
Users are responsible for the content, information, photographs, videos, documents, descriptions, and other materials they submit to the Platform.
You must ensure that submitted content:
Is accurate and not misleading;
Does not violate any applicable law;
Does not infringe another person's intellectual property or privacy rights;
Does not contain unlawful, defamatory, obscene, threatening, or fraudulent material.
The Company reserves the right to remove or restrict access to content that violates these Terms or applicable law.
12. Disclaimers
The Platform and its Services are provided on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by applicable law, the Company makes no warranties, express or implied, regarding:
The accuracy or completeness of property listings;
Property ownership or title;
Availability of properties;
Property prices;
RERA or other regulatory information provided by users;
The conduct or identity of any user;
The successful completion of any transaction;
The uninterrupted or error-free operation of the Platform.
The Company does not guarantee that any property listing will remain available or result in a sale, purchase, lease, rental, or other transaction.
The Company is not responsible for the conduct, statements, representations, payments, agreements, or transactions of users.
13. Limitation of Liability
To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, agents, and service providers shall not be liable for:
Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, business opportunities, or data;
Loss arising from inaccurate or misleading property information;
Failed, cancelled, or disputed transactions between users;
Disputes between Buyers/Tenants and Brokers/Sellers;
Unauthorized use of user accounts;
Misuse of contact information by another user;
Any interruption, delay, technical failure, or unavailability of the Platform.
To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or relating to the Platform or Services shall not exceed the subscription fees actually paid by the affected user to the Company during the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Nagpur Prime Property, its directors, officers, employees, agents, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable legal expenses, arising out of or relating to:
Your breach of these Terms;
Your violation of applicable law;
Any inaccurate, fraudulent, or misleading property information provided by you;
Your misuse of buyer/tenant lead information;
Any unauthorized communication with another user;
Any dispute between you and another user;
Your infringement of another person's intellectual property, privacy, or other rights;
Your use of the Platform in violation of these Terms.
15. Suspension and Termination
We may suspend, restrict, or terminate your account or access to the Platform, with or without notice where permitted by law, if:
You violate these Terms;
You provide false or misleading information;
You misuse lead information;
You engage in fraudulent, abusive, or unlawful activities;
You attempt to compromise the security of the Platform;
You fail to make required payments;
Your activities create a security, legal, or operational risk to the Platform or other users.
Upon termination, your right to use the Platform will immediately cease.
You may request account deletion by contacting:
support@nagpurprimeproperty.com
Certain information may be retained where required for legal, tax, accounting, security, fraud-prevention, or other legitimate purposes.
16. Privacy and Personal Information
Your use of the Platform is also governed by our Privacy Policy.
By using the Platform, you acknowledge that personal information may be collected, processed, stored, and shared as described in the Privacy Policy.
In particular, when a Buyer/Tenant submits an enquiry or unlocks a property lead, the Buyer's/Tenant's name and OTP-verified mobile number may be shared with the relevant Broker/Seller to facilitate communication regarding the property.
The Broker/Seller may use this information to contact the Buyer/Tenant regarding the relevant property enquiry or listing through telephone calls, SMS, WhatsApp, or other applicable communication channels, subject to applicable law and these Terms.
17. Changes to the Platform and Terms
We may modify, update, suspend, or discontinue any part of the Platform or Services at any time.
We may also update these Terms from time to time.
When we make material changes, we may update the "Last Updated" date and may provide additional notice where required by applicable law.
Your continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
18. Dispute Resolution and Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising from or relating to these Terms or the Platform shall be subject to the jurisdiction of the courts located in Nagpur, Maharashtra.
Any dispute arising out of these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.
If the dispute cannot be resolved through negotiation, it may be referred to binding arbitration seated in Nagpur, Maharashtra, conducted in the English language, subject to applicable law.
19. Grievance Redressal
For questions, concerns, complaints, or grievances regarding the Platform, Services, privacy, lead information, or these Terms, please contact our Grievance Officer:
We will review and respond to grievances within a reasonable time as required under applicable law.
20. Fee & Subscription Plan Schedule
Nagpur Prime Property offers subscription packages for posting property listings and unlocking buyer/tenant leads.
A. Listing Packages
Free Plan
Up to 5 property uploads
Up to 10 lead contact unlocks
0 featured properties
Standard support
Up to 5 property uploads
Up to 10 lead contact unlocks
0 featured properties
Standard support
Premium Starter
Up to 15 property uploads
Up to 30 lead contact unlocks
2 featured properties
Priority support
Up to 15 property uploads
Up to 30 lead contact unlocks
2 featured properties
Priority support
Premium Gold
Unlimited property uploads
Up to 100 lead contact unlocks
10 featured properties
Priority support
Analytics
Unlimited property uploads
Up to 100 lead contact unlocks
10 featured properties
Priority support
Analytics
The Company may modify plan names, features, limits, pricing, or availability from time to time.
B. Lead Unlocks
Lead contact details, including the Buyer's/Tenant's OTP-verified name and phone number, may be unlocked according to the limits of the active subscription plan.
When a lead is submitted or unlocked, the relevant Buyer/Tenant contact information may be shared with the applicable Broker/Seller to facilitate communication regarding the property enquiry or listing.
Additional lead-unlock credits may be purchased separately through Razorpay where such functionality is available.
C. Payment Terms
Payments are processed securely through Razorpay or another payment provider made available by the Company.
Packages are activated after successful payment authorization.
Subscriptions do not automatically renew unless the user explicitly selects an auto-renewal option where available.
Subscription, featured listing, and lead-unlock fees are non-refundable unless otherwise required by applicable law or expressly stated by the Company.
Applicable taxes, including GST where applicable, may be charged in addition to the listed fees.
Payments are processed securely through Razorpay or another payment provider made available by the Company.
Packages are activated after successful payment authorization.
Subscriptions do not automatically renew unless the user explicitly selects an auto-renewal option where available.
Subscription, featured listing, and lead-unlock fees are non-refundable unless otherwise required by applicable law or expressly stated by the Company.
Applicable taxes, including GST where applicable, may be charged in addition to the listed fees.
Nagpur Prime Property
- Address: Wardha Road, Nagpur 440015, Maharashtra